Contact Us
Classroom Technology and Computer Hardware Support
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Contact ITSFor computer hardware, software, or classroom technology questions or requests, contact ITS or:
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Contact the Learning Center Tech TeamWe can assist in your classroom or with student issues like Canvas or email. The Tech Team is available in person at the Learning Center Monday through Friday, or
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Canvas Support for Faculty
- Canvas Support (Anytime): Submit a support ticket to Canvas Support
- Canvas Phone Support (Monday-Friday 9am-9pm): 1-844-505-4565
- Live Chat with Canvas Support
- Explore support documentation and other instructional resources in the Faculty Teaching Resources Repository.
- Email the Instructional Technologist, Lindsey Irizarry, irizarryl@smccd.edu
Stop by the DE Team's Virtual Office Hours on Tuesdays from 11:00 AM-12:00 PM (noon). No appointment is required. We can answer any questions related to Canvas, RSI, and more!
Resources for Students Seeking Support
Below are a few resources that instructors can direct students to when they need support with technology:
For Help Buying Technology
Students can apply for financial aid, and they will be contacted by one of these programs:
- Promise Scholars Program
- Extended Opportunity Programs and Services (EOPS)
- With the Free College at SMCCCD program, eligible students receive funding for Textbooks, Transportation, and Technology (the 3 T’s).
For Help Borrowing Technology from the College
Connect with the Library to learn more about the Technology Loan Program.
For Help with Technology
- On-Campus In-Person Help: Contact the Learning Center Tech Team
- If you are a student or staff member experiencing technology issues please contact us! We can assist in your classroom or with student issues like Canvas or email. The Tech Team is available in person at the Learning Center Monday through Friday, or reach out and Contact the Tech Team.
- Technology Support (Anytime): Put in a ticket: https://smccdhelp.zendesk.com/hc/en-us
- Technology Phone Support (Monday-Friday 9am-9pm): 1-844-505-4565
- Additional Canvas Support: Live Chat with Canvas Support for Students
- Guides & Resources:
- Cañada Virtual Campus
- WebSMART, Canvas, Student Email & Google Apps Support Resources
- Bilingual Technology Workshops for Students in the Library
- Free Printing Options for Students
- Online Learning Resource Page
- Cañada LibGuides (printing and research support)
- Canvas Student Support Guides (by Instructure and includes instructions for all topics)
- Guía del Estudiante de Canvas (Canvas Guides in Spanish)
- Cañada's Student Support Documentation for Canvas
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