Contact Us
Classroom Technology and Computer Hardware Support
Contact ITS
For computer hardware, software, or classroom technology questions or requests, contact ITS or:
- Visit the Technology Troubleshooting Guide
- Submit a support ticket to ITS
- Call the HelpCenter: (650) 574-6543 for help with:
- Projector & AirMedia connections
- Wi-Fi & Zoom troubleshooting
- Printer, Document Camera, and Neatboard issues
Contact the Learning Center Tech Team
We can assist in your classroom or with student issues like Canvas or email. The Tech Team is available in person at the Learning Center Monday through Friday, or
- Submit a ticket to the Learning Center
- Call the HelpCenter: (650) 306-3348
Canvas Support for Faculty
- Canvas Support (Anytime): Submit a support ticket to Canvas Support
- Canvas Phone Support (Monday-Friday 9am-9pm): 1-844-505-4565
- Live Chat with Canvas Support
- Explore support guides and other instructional resources in the Faculty Teaching Resources Repository.
For technical hands-on support during Summer 2026, please email the Instructional Technologist, Lindsey Irizarry, irizarryl@smccd.edu. We can answer any questions related to Canvas, RSI, and more!
Resources for Students Seeking Support
Below are a few resources that instructors can direct students to when they need support with technology:
- Canvas Support (Anytime): Submit a support ticket to Canvas Support
- Canvas Phone Support (Monday-Friday 9am-9pm): 1-844-505-4565
- Live Chat with Canvas Support
Have you checked out the Canvas Student Guides?
Multilingual Support Guides
- Technology Support (Anytime): Submit a ticket
- Technology Phone Support (Monday-Friday 9am-9pm): 1-844-505-4565
- On-Campus In-Person Help: Contact the Learning Center Tech Team
- If you are a student experiencing technology issues please contact us! We can assist with troubleshooting Canvas or email. The Tech Team is available in person at the Learning Center Monday through Friday, or reach out and Contact the Tech Team.
- For students with disabilities, please reach out to the Disability Resource Center for accommodations and assistive technology requests.
Students can apply for financial aid, and they will be contacted by one of these programs:
- Promise Scholars Program
- Extended Opportunity Programs and Services (EOPS)
- With the Free College at SMCCCD program, eligible students receive funding for Textbooks, Transportation, and Technology (the 3 T’s).
Connect with the Library to learn more about the Technology Loan Program.
- Cañada Virtual Campus
- WebSMART, Canvas, Student Email & Google Apps Support Resources
- Free Printing Options for Students
- Online Learning Resource Page
- Cañada Printing Guide
- Cañada Library Introduction & Research Help
- Guides in Spanish:
- Bilingual Technology Workshops for Students in the Library
- Google en Español
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