Getting Help

Help with Canvas

• Have you checked out the Canvas Student Guides?
• Canvas Support (Anytime): Submit a support ticket to Canvas Support
• Canvas Phone Support (Monday-Friday 9am-9pm): 1-844-505-4565
• Live Chat with Canvas Support
• Cañada's Student Support Documentation for Canvas
• Guía del Estudiante de Canvas (Canvas Guides in Spanish)

Help with Technology

• Technology Support (Anytime): Put in a ticket
• Technology Phone Support (Monday-Friday 9am-9pm): 1-844-505-4565
• On-Campus In-PersonHelp: Contact the Learning Center Tech Team
  • If you are a student experiencing technology issues please contact us! We can assist with troubleshooting Canvas or email. The Tech Team is available in person at the Learning Center Monday through Friday, or reach out and Contact the Tech Team.
• For students with disabilities, please reach out to the Disability Resource Center for accommodations and assistive technology requests.
• Guides & Resources:
  • Cañada Virtual Campus
  • WebSMART, Canvas, Student Email & Google Apps Support Resources
  • Free Printing Options for Students
  • Online Learning Resource Page
  • Cañada Printing Guide
  • Cañada Library Introduction & Research Help
  • Guides in Spanish:
    • Bilingual Technology Workshops for Students in the Library 
    • Google en Español

Help Buying Technology

Students can apply for financial aid, and they will be contacted by one of these programs:

• Promise Scholars Program
• Extended Opportunity Programs and Services (EOPS) 
• With the Free College at SMCCCD program, eligible students receive funding for Textbooks, Transportation, and Technology (the 3 T’s).

Help Borrowing Technology from the College

Connect with the Library to learn more about the Technology Loan Program.

Help with Everything Else

On Cañada's Virtual Campus, you'll find links to financial support services, academic resources and health and wellness resources.